Privacy Policy

At Carepets, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we collect from you when you use our website or engage with our pet care services.

  1. Information We Collect:

    • Personal Information: When you engage with Carepets for pet care services, we may collect personal information such as your name, address, email address, phone number, and payment details. We only collect this information when necessary for providing our services and conducting business transactions.
    • Pet Information: In addition to personal information, we may collect information about your pets, including their names, breeds, medical history, and specific care instructions. This information helps us provide personalized care tailored to the individual needs of your pets.
  2. How We Use Your Information:

    • Providing Services: We use your personal and pet information to provide the pet care services you request, such as pet sitting, pet minding, pet training, grooming, and veterinary services.
    • Communication: We may use your contact information to communicate with you about your service requests, appointments, billing, and other relevant information.
    • Improving Services: We analyze client feedback and usage data to improve our services, website functionality, and customer experience.
    • Marketing: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services.
  3. Disclosure of Information:

    • We may disclose your personal and pet information to third-party service providers who assist us in delivering our services, such as pet sitters, groomers, trainers, and veterinary professionals.
    • We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
  4. Data Security:

    • We take reasonable measures to protect your personal and pet information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security practices and procedures.
  5. Your Choices:

    • You have the right to opt-out of receiving marketing communications from us at any time. You can do so by contacting us or using the unsubscribe link provided in our marketing emails.
    • You can also update or correct your personal and pet information by contacting us directly.
  6. Third-Party Links:

    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
  7. Children’s Privacy:

    • Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.
  8. Changes to This Privacy Policy:

    • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the date of the last update.